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Fantastic earning potential Most call centre jobs offer some kind of bonus on top of your annual salary. And this isn’t a pie in the sky, totally unachievable bonus, but something that you will be earning each month as the targets that are set are easily within your reach with the volume of calls that you are dealing with. Often bonus payments are uncapped and therefore if you really excel, your earnings will increase as your performance does. And more often than not, the call centre positions that we recruit for are not in the cold calling market, but are positions that deal with ‘warm’ leads, taking inbound calls from customers that are looking to purchase so therefore the sales come far easier than you think. Great social life All of the call centres that we work with have a really great, sociable environment. You will be surrounded by like minded people and you will develop a really great network of friends. And if you are on the lookout for love then working in a call centre is going to increase you chances of finding ‘the one’. Earlier this year a poll commissioned by Lloyds Pharmacy found that call centre employees were more likely to have had an office relationship than workers in any other job. Well if it can happen to Gavin & Stacy then surely it can happen to you! No experience? No problem. There are many entry level call centre positions available which require nothing but a really great attitude and willingness to learn! Most call centre positions come with an excellent training programme so if you are fresh out of college or university, then you can jump straight into a call centre job, get trained up and you could be earning a really good salary within a few weeks. Call centres are also really great places to use your customer service skills that you have gained elsewhere, maybe in retail or hospitality. It’s all about being an excellent communicator and delighting your customers so it is easy to transfer face to face experience to working on the phones. Excellent career opportunities As I said before, call centres are a great place to start your working life, and maybe you will then take those skills elsewhere, but if you enjoy the call centre buzz, then it is a really great place to carve out a fantastic career. Most Team Leaders and Managers in call centres have come up through the ranks and have benefited from the excellent training and development programmes that many companies offer, allowing them to learn the ropes, progress and work their way up.
At Call Centre Jobs in Manchester, we think call centres are a great place to work, but we also know that sometimes they get bad press. However, anyone who has landed a job with one of our clients will be able to easily dispel these myths, and convince you that call centre jobs can be exciting, rewarding and offer excellent career opportunities . So here are a few call centre fables that we can quickly put to bed… Myth: People don’t want or need to talk to you Truth: People DO want to talk to you We have all picked up the phone to a cold caller, have someone try and sell you something that you are never going to need and swiftly put it down again. But this is not how the majority of call centres operate and more often than not, our call centre recruits take inbound calls, and provide support and assistance to customers, and efficiently resolve their problems. And if you are making outbound calls, our clients all work in an ethical way, dealing with customers that will be interested in what you are offering them. Of course you may get the odd rude or angry customer and your call may be cut short, but nothing is perfect and for every call like that, there will be ten more that are great. Myth: The work is repetitive and boring Truth: The work is diverse and rewarding Yes, you are answering or making calls day in, day out but more often than not, every call is different and you never know who you will be speaking to you next. No two days will be the same and resolving your customer queries can be extremely rewarding. You will be able to utilise your customer service and people skills to provide effective solutions or sell products and services that they genuinely may need or want. We partner with several employers that work in the care sector, so taking a call in their business could potentially save someone’s life or you may be reaching out to a customer that is really in need. There is definitely nothing boring about that. Myth: Call centre are a stopgap job with no prospects Truth: Call centres are a great place to start or advance your career Call centre jobs are surprisingly diverse and can offer considerable career growth. Those employees with a passion for customer care and service delivery, as well as a proactive approach to their work, will have as much, if not more, opportunities for career advancement compared to any other industry. Many people who start out on the phones often progress to a team leader role and much more. One of our call centre clients, Convergys are a great example of this and offer great training and development with a dedicated training team on each site. Over 700 staff in Manchester are currently studying for NVQ qualifications and there are plenty of management development programmes for those who are keen to progress and grow, making Convergys a great place to build a career. And even if you decide that a call centre isn’t the place for you, the extensive skills that you will have gained are very transferrable to other sectors. If you want to get a real insight into working in a call centre, this is a really great article which makes you see the job from a very different perspective...
Here at Call Centre Jobs in Manchester, we fully prepare our candidates so that they know what to say, and not to say at their interview although that doesn’t always mean that there isn’t the odd slip up every now and then. We did have one candidate that took their Grandma along for moral support and another one who gave the two interviewers hugs when she left, leaving them feeling a little uncomfortable! And regardless of our extensive interview prep, one candidate gave a slightly worrying answer to the question – “what would your previous manager say about you?” Their answer was “Suspicious”! CareerBuilder surveyed 2,595 hiring and HR professionals to find out what the oddest job interview mistakes that candidates have made were and the results were slightly more extreme. They ranged from recruiters having their palms read by a self-professed psychic to a candidate who stole a photo from the interviewer’s desk. So based on the survey results, here are the top 10 interview faux pas: A candidate took a family photo off of the interviewer's desk and put it into her purse. A candidate started screaming that the interview was taking too long. A candidate said her main job was being a psychic and tried to read the interviewer's palm, despite the interviewer attempting to decline the offer. When asked what his or her ideal job was, the candidate replied that he or she wanted to become a "painter of birdhouses." The company was hiring for a data entry clerk. A candidate sang her responses to questions. A candidate put lotion on his/her feet during the interview. When asked why he wanted the position, candidate replied, "My wife wants me to get a job." A candidate started feeling interviewer's chest to find a heartbeat so they could "connect heart to heart." A candidate came to the job interview, having a pet bird in his or her shirt. A candidate conducted a phone interview in the bathroom – and flushed. Our clients are lucky that we fully screen all our candidates before we send them for interview so there is little chance of anyone singing their way through the meeting, unless the client is looking for the next big  thing in music…
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Our website gives you access to all the latest call centre jobs in Manchester. We offer call centre jobs across the whole of Greater Manchester which includes Bolton, Bury, Oldham, Rochdale, Stockport, Tameside, Trafford, Wigan, and the cities of Manchester and Salford. 

 Our Call Centre jobs in Manchester website lists a wide variety of jobs that can be found in a Manchester call centre. So if you are looking for a Customer Service job, sales job or call centre  Team Leader job then Call Centre Jobs in Manchester is the place for you!

There has never been a better time to apply for a call centre job in Manchester - there are so many great opportunities and we are always expanding our Call Centre in Manchester clients.

If you are relocating to Manchester and looking for a customer service job or sales job, Call Centre jobs in Manchester can offer an exciting new chapter in your call centre career. Manchester is a fantastic, diverse city that really offers something for everyone and the call centres in Manchester that we work with all provide a really modern, exciting working environment.