Sales Advisor, Middleton (£14k + bonus)

£14,000 yearly
  • Convergys
  • Shenton House, Middleton, UK
  • Apr 11, 2018
Full time Customer Service Sales

About the role

As a Sales Advisor, you’ll be working on behalf of the well known telecoms provider, Vodafone, talking to customers and maximising opportunities to showcase their products and services.

Excellent customer service is key to this role, which means you’ll do whatever it takes to make sure each customer gets the top-notch service they deserve, every time.

Based in their buzzing call centre in Middleton, you will be required to deal with both existing and new customers:

  • making outbound calls to existing customers in relation to their mobile phone contracts
  • selling additional services to customers
  • resolving customers queries
  • making outbound sales calls to bring on board new customers

But don't worry about being thrown in a the deep end, before you start your new job, you will spend 5 weeks training in a classroom to give you the tools and confidence to hit the ground running.

And you won't be alone - you will be placed in a team of new starters so you can learn together and you will have help and support on hand at all times.

About you

For the Sales Advisor role, we are looking for outgoing, confident, target driven, money motivated people with excellent communication skills.

To succeed in this role you must genuinely want to work in a call centre, and be keen to learn and develop yourself. 

You will have excellent communication skills and enjoy interacting with customers.

What we are looking for...

  • A background in a customer facing/sales role
  • A natural enthusiasm for customer service and confidence when speaking to customers
  • A hunger for sales, and a drive to meet targets
  • Ability to solve problems quickly and efficiently
  • Excellent communication skills
  • A quick learner and adaptable