Memberships Advisor - Stretford (£17k + bonus)

£17,000 yearly
  • Convergys
  • The RAC, Thomas Street, Stretford, Manchester, UK
  • Mar 13, 2018
Full time Sales

About the role

Working on behalf of RAC, one of the largest providers of motoring solutions, you will be working as an Outbound Membership Advisor.

You will be responsible for:

  • contacting potential new customers who are looking to buy a breakdown membership
  • Assessing their needs and helping them choose the best package

Excellent customer service is key to this role, which means you’ll do whatever it takes to make sure each customer gets the top-notch service they deserve, every time.

But don't worry about being thrown in a the deep end, before you start your new job, you will spend 5 weeks training in a classroom to give you the tools and confidence to hit the ground running.

And you won't be alone - you will be placed in a team of new starters so you can learn together and you will have help and support on hand at all times.

About you

For the Memberships Advisor role, we are looking for outgoing, confident, target driven, money motivated people with excellent communication skills.

To succeed in this role you must genuinely want to work in a call centre, and be keen to learn and develop yourself.

You will have excellent communication skills and enjoy interacting with customers.

What we are looking for...

  • Experience in a call centre or retail based sales role
  • A natural enthusiasm for customer service and confidence when speaking to customers
  • A hunger for sales, and a drive to meet targets
  • Ability to solve problems quickly and efficiently
  • Excellent communication skills
  • A quick learner and adaptable